Privacy Policy

1. Introduction

The Mango Reserve respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect and process the following data:

Personal Information

• Name
• Billing and delivery address
• Email address
• Phone number

Payment Information

• Payment details are processed securely via third-party providers
• We do not store full card details

Technical Data

• IP address
• Browser type and device information
• Website usage data (via cookies)

3. How We Use Your Information

We use your data to:

• Process and deliver your orders
• Communicate with you about your purchase
• Provide customer support
• Improve our website and services
• Send marketing emails (only if you opt in)

4. Legal Basis for Processing

We process your data under the following lawful bases:

• Contractual necessity – to fulfil your order
• Legal obligation – for accounting and tax purposes
• Legitimate interests – to improve our services
• Consent – for marketing communications

5. Sharing Your Data

We only share your data when necessary with:

• Payment providers
• Delivery couriers
• IT and website service providers

All third parties are required to handle your data securely.

We do not sell your personal data.

6. Data Retention

We retain your personal data only as long as necessary to:

• Fulfil orders
• Meet legal and accounting requirements

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Withdraw consent (for marketing)

To exercise your rights, contact us at: customerservice@themamgoreserve.co.uk

8. Cookies

We use cookies to enhance your browsing experience.

Cookies help us:

• Understand website usage
• Improve functionality
• Provide a better user experience

You can manage cookie preferences through your browser settings.

9. Data Security

We implement appropriate security measures to protect your data from unauthorised access, loss, or misuse.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for their privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

12. Contact

If you have any questions about this policy or your data, please contact:

The Mango Reserve Email: customerservice@themamgoreserve.co.uk